Identified - Our engineering team has found the source of the issue. We are now working on catching up the data in the advanced statistics section.
Oct 10, 14:30 CEST
Investigating - Since October 8, 15.00 UTC +2, we have experienced latencies on our advanced statistics. This situation may impact some of campaigns sent since this day, from API and our UI. Notifications delivery and exare not affected.
Please visit the classics statistics section which is available on our UI to report your data. Some export reaction files may have been impacted and will be regenerated when the issue is solved
Our engineering team is currently investigating on the source of the issue. This incident will be updated once data statistics are all available.